Warehouses and logistics facilities often store high value goods, with frequent movement of goods in and out and where operators need to be alert to anything that may be out of the ordinary. Using Artificial Intelligence and Machine Learning techniques, the iCetana solution learns and filters out routine motion, showing only anomalous or unusual behaviour allowing operators to focus on events that matter and respond in real-time to both precursor activities and incidents.
Logistic facilities also have specialised requirements to protect against health and safety incidents, process breaches and breaches of secure areas, and in this regard Video surveillance with analytics can play an important role as part of the suite of security tools used.
iCetana allows operators to be alerted to potential issues in real-time helping mitigate potential physical and reputational risks to the institution. The solution has been implemented at over 35 sites on four continents, helping clients harness the rich data streams from their existing security networks and turning that data into improved situational awareness and deeper operational insights.
Key Challenges in a Warehousing / Logistics Environment
|Lack of monitoring due to budget constraints / lack of staff||Critical events are missed|
Lack of response results in cameras being ignored, magnifying the number of security incidents
|Too many cameras to look at||Critical events are missed|
Cameras are ignored by staff as no action is taken
|Cameras in controlled areas are triggered by routine events (birds etc.)||Cameras end up being ignored|
Critical events may end up being missed
Attention is diverted away from important events
|Too much video to review historical footage||Productivity impact as staff must be taken off other work to search through footage (time consuming and costly)|
|Lack of situational awareness, despite extensive camera networks||Unable to take action to address issues because of lack of awareness of critical events.|
|Cameras may be obscured or tampered with||Loss of record of area of surveillance Precursor indication of potential event|
iCetana Use Cases
|TYPE OF ACITIVTY||IMPACT|
|Vandalism||Damage to property and clean-up and rectification costs.|
|Health, Safety and Environment incidents||As well as the human cost of injury or death, there is also a financial cost from lost time, insurance surcharges and legal costs and penalties.|
|Theft||Items in the warehouse or in transit may be stolen.|
|Camera tampering or camera obscured||Loss of footage. Potential precursor to event such as theft or sabotage.|
|Process breaches||When staff ignore the mandated work processes, items may be lost, productivity may be reduced and health and safety incidents are more likely to occur.|
|Medical incidents||Person may not get assistance in time, or not be noticed.|